“This course offers a comprehensive description of Software Asset Management (SAM) and Life Cycle Management best practice, essential for personnel with responsibility for license and software management”
|The course Certified Software Asset Manager (”CSAM”), developed by International Association of IT Asset Managers, IAITAM, provides the foundation for managing your organizations software assets, as well as knowledge of the ever- changing variables that occur within the field
A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management can play a strategic role in achieving those goals. In this course, students will learn best practices in Software Asset Management, as well as the when and why to question why something should or should not be done, how to clearly identify goals, and how to quantify success.
Attendees will learn the importance of Software Asset Management in today’s dynamic ITAM environment. Never before has it been so important that there be at least one individual in an organization whose focus and training is devoted specifically to software management and the long term value and benefits derived from that knowledge. It all begins here with the CSAM course of instruction and certification designed to be a core foundation builder to any ITAM program.
The CSAM Program itself was and continues to be developed by professional Software and Hardware Asset Managers to codify a number of existing IAITAM professional development programs. The Certification in Software Asset Management as produced by IAITAM has evolved over the past 10 years to encompass the changes in the profession as well as adding notable credibility to any organizational IT Asset Management Program and individual.
The 2 day CSAM course of instruction and its subsequent Certification test is designed to guide individuals within the profession to gain awareness of existing software regulations, the importance of adhering to the regulations and how those regulations have effect on every aspect of current and future business endeavors. Additionally, the attendee will learn the importance and the steps necessary to achieve a proactive stance when dealing with software compliance.
With instruction focused on Communication and Education, Policy, Procedures, Project Management, Software Assets and Compliance Management, the CSAM instruction and related materials will bring to light the importance of a well planned and executed Software Asset Management Program.
CSAM, as with all of IAITAM’s courses, conveys the same primary goal of educating IT professionals in effective asset management, automation and centralization, which equates to a higher return on investment (ROI), compliance risk mitigation and increased overall productivity.
Who should attend?
|Day 1:||Day 2:|
|Introduction to IAITAM||Cost Savings and Benefits|
|Instructor Introduction||Acquisitions & Negotiations|
|Student introductions||Terms and Conditions|
|ITAM Code of Ethics||Finance Management|
|Description of a CSAM||Software Management|
|Overview of the ITAM Program||Forecasting|
|IAITAM Key Process Areas|| Business Continuity &
|Communication and Education||Leadership Changes|
|Policy and Procedures||Litigation|
|Compliance Management||Documentation & SAM|
|Software industry member organizations||Disaster Planning and Recovery|
|Compliance preparations||Compliance Factors|
|Proactive vs. Reactive SAM||Contracts & EULA|
|Software Licensing||Lifecycle Management|
|License types||Vendor Management|
|Discovery and Repository tools, Uninstall tools||Data Security|
|Questions and Review Before Exam|
Online certification testing is available for students starting the last day of class; from this point the exam will be open for 28 days however it is suggested to take the exam as soon as possible following the course
Testing requires non-interrupted internet connection and may be taken at any time during the open period; once a test is started, students are required to complete it during that session and are permitted up to 5 hours to complete
One hundred (100) questions are on the IAITAM CSAM exam and a passing mark is achieved by attaining 85% or higher
One test retake is free of charge for those that fail to achieve pass status on the first attempt; retakes are available after a 48 hour window of the first attempt and must be completed during the 28 day open period
If a student is unable to complete the exam and retake (if needed) within their 28 day window, a one-time thirty (30) day extension can be purchased for $50USD; this option must be completed before the initial 28 day window expires
If the exam is not purchased with the course, the student may purchase the exam within 90 days of course completion
Exam results are available immediately after completing the exam within the IAITAM Exam Center